Refund Policy
Booking Sessions and Courses:
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Once payment is made for a pottery session or course at Naveen Chhaya Ceramic Studio, it is non-refundable.
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However, if you need to reschedule your session, we can accommodate your request by shifting the session to another available time slot within the same week, provided that we are informed at least 24 hours before the original session.
Rescheduling Procedure:
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To reschedule your session, please contact us at least 24 hours in advance of the scheduled session time to check for availability and make the necessary arrangements.
Exceptional Circumstances:
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In exceptional circumstances, such as medical emergencies or unforeseen events, we may consider rescheduling beyond the 24-hour window. Please contact us directly to discuss your situation.
No Show Policy:
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If you fail to attend a booked session without prior notice or cancel within 24 hours of the scheduled time, the session will not be refunded, and rescheduling may not be possible.
Contact Information:
For any rescheduling requests or inquiries, please contact us at +91 93408 91665 or via email at NAVEENCHHAYACERAMICSTUDIO@GMAIL.COM.
By booking a session or course at Naveen Chhaya Ceramic Studio, you acknowledge and agree to the terms of our Rescheduling Policy as outlined above.
Thank you for your understanding and cooperation.